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Winners of #CIGAward16 Announced

Winners of #CIGAward16 Announced


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The annual Coaching Inn Group Awards were held at the Golden Fleece Hotel, Thirsk at the beginning of April and the winners have been announced. There were 13 awards presented and collected by the General Managers of each hotel on behalf of their teams.

And the winners are:

Maintenance Man of the Year - Neil Murten, Old Bridge Inn & Coffee House

Night Porter of the Year - Phil Walton, The Old Bridge Inn & Coffee House

Housekeeper of the Year - Angie Atkin, White Hart Hotel, Eatery & Coffee House

Receptionist of the Year - Dorota Metselaar, Talbot Hotel, Eatery & Coffee House

Front of House Team Member of the Year - Andrea Dascalescu, Golden Fleece Hotel

Bar Person of the Year - Weronika Tentschert, White Hart Hotel, Eatery & Coffee House

Best Team Spirit of the Year - Golden Fleece Hotel Eatery & Coffee House

New Comer of the Year - Nick Kilmartin, Three Swans Hotel, Eatery & Coffee House

Duty Manager of the Year - Christina Schlanek, Admiral Rodney Hotel, Eatery & Coffee House

Chef of the Year - Chet Wilcock, Three Swans Hotel Eatery Coffee House

Customer Service of the Year - Rob Walshaw, Three Swans Hotel, Eatery & Coffee House

General Manager of the Year - Adam Charity, White Hart Hotel, Eatery & Coffee House

Inn of the Year - Royal Oak Hotel, Eatery & Coffee House

Managing Director, Kevin Charity, spoke about the awards saying: "It's great to recognise the hard work and dedication that our teams put in and as the company continues to grow these awards can only get bigger and better. There were some hard decisions to make as we have such a wonderful and talented workforce."

Highly Commended at The Publican Awards

Highly Commended at The Publican Awards


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We're delighted to share the news that we were 'highly commended' at The Publican Awards on Tuesday 15th March. 

After our late entry into the category of Best Managed Pub Company (2-50 sites) we're honoured to have been recognised at the industry awards hosted the Morning Advertiser at Battersea Evolution in central London. 

Ed Bedington, Editor of the Publican's Morning Advertiser said this to the paper: “I’d like to pay tribute to all our worthy finalists and a big congratulations to all our winners on the night. Judging these awards is both an honour and a privilege and one we take very seriously."

Planning has already begun for next year's awards where we aim to go one step further and join the winners in 2017.

h/t: The Morning Advertiser

Pub Company of the Year!

Pub Company of the Year!


Eat Out Magazine presented it's Eat Out Awards 2015 on 26th October, including awards for Restaurant Company of the Year and Pub Company of the Year.


We are delighted to announce that we were awarded 'Pub Company of the Year' award which recognises "the pub company that has achieved the most impressive annual increase, in terms of sales and bottom-line results, while also delivering on its growth targets and business improvement promises. The judges will be looking for evidence of transformation, and possibly turnaround, as well as new operational efficiencies, higher staff retention and engagement, internal promotions, successful investments in the business, venue upgrades and considerably improved future prospects."

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Managing Director, Kevin Charity shared news of the award with staff this morning, saying: "Well done to everyone. This is down to everyone's hard work and dedication."

News of the award first broke on Twitter:

This was followed by many congratulations:

 You can see the full list of winners on the Eat Out Magazine Website


About Us

 

Group Information

Group Information


 

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We have a particular passion for lovely old historic coaching inns and are fortunate enough now to have 11 of these lovely buildings in our collection. We have established a reputation for refurbishing, revitalising and breathing life back into these inns, and to create stylish, comfortable and well-priced accommodation, tempting menus, relaxed and stylish bars and coffee lounges where friends, families and business people can relax and enjoy everything we have on offer.

We like the blend of traditional hospitality and modern facilities: each of our properties is unique, steeped in history, and has been modernised in such a way as to accentuate its period charm and character. We have wonderful staff teams throughout the group who pride themselves on keeping to our core values and high standards.

Located in town centres, each of our inns is the main focal point within its local community. At the very heart of town life, we cater for all types of events, both big and small, private and public, from weddings to conferences, from private dinners and dances to wakes.

 

Group History

Group History


The company was founded by Kevin Charity back in 1996, when it was named the Bulldog Pub Company.  From its formation of just one pub, it steadily grew to operate a portfolio of 23 different pub/leisure style businesses.  In 2007, the company made a decision to exit from its pub businesses and to focus purely on developing hotel/coaching inns, thus adding accommodation revenue to the business whilst still focusing heavily on food and beverage.  We now have 11 of these traditional coaching inns within the group and a strong desire to expand to double that number by the year 2020.  

The Company operates from its head office in Boston, Lincolnshire, providing business support to the sites including Payroll, HR and Training, Accounts, Purchasing, Marketing, Area Management, Maintenance and Refurbishment teams.  Current operational areas are in Lincolnshire, Yorkshire, Leicestershire, the Cotswolds, Northamptonshire and Powys, Wales. It is responsible for the employment of over 500 employees.

You will find our coaching inns sitting proudly as the focal point in busy market towns.  We specialise in finding and developing often poorly run and underdeveloped sites, and then using our expertise to refurbish and improve on the operational development.

Hero of the moment

Hero of the moment


The ‘Hero of the moment’ reward is issued to the team member who the manager believes should be nominated for giving something extra to the hotel, to colleagues or our guests. Therefore it can be given to any member of the hotel team no matter what their job role is. It’s not simply an ‘employee of the month’ because it’s bigger than that. It’s given to the person who has chosen to make a difference. To be honest, the best days arrive from the feeling of when we have gone out of my way to give great service to guests or colleagues, it costs nothing but gives us great personnel reward.


 

Our Most Recent Hero

Tina Stubley, Deputy General Manager, The Old Bridge Inn

"Firstly I would like to give a special mention to Dan Garlick and Ellen Scott.  I was on holiday for 4 weeks this month which was only possible due to the hard work of these 3 people. Dan newly promoted to Duty Manager (a week before I went on holiday), well done and Ellen who returned to work for us part time in January. Thank you to them and the team for their hard work whilst I was away.

Tina has however been my hero this month taking charge of the Old Bridge for 4 weeks. She has done a fantastic job with some very busy days, we all know what happens when the sun decides to come out in Holmfirth.  The staff have done nothing but praise her since my return to work saying how supportive and how great she has been.  My first week away she went above and beyond (as she always does) not having a day off, making sure she was there for the staff and various meetings that were taking place.  She even moved in on her days off wanting to make sure she was here for the team if they needed her. Thank you Tina for your hard work. 

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