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Bulldog Changes Name
Bulldog Changes Name
Market town coaching inns specialist the Bulldog Hotel Group is setting the seal on its sector leadership ambitions by rebranding as The Coaching Inn Group. The Lincolnshire-headquartered company, which has grown from two to eight sites since launching in 2007, is investing £20 million on expansion over the next five years, changed its name officially on 1 August. Founder and managing director of The Coaching Inn Group Kevin Charity said: “Our aim is to be the number one operator of regional inns in the country and the name change is the natural next step for us, giving the market a very clear signal as to our sector leadership ambitions. We have a very clear strategy for acquiring high quality coaching inns in busy market towns and revitalising them in order to compete against a backdrop of ever-improving food, drink and accommodation offers across the UK. The traditional coaching inn continues to be the key hospitality venue in a large number of towns across the country and the sector continues to provide excellent opportunities for growth and investment. The name change is a clear statement of intent to stay true to that model, keeping casual dining at the heart of what we do while continuing to expand our increasing portfolio of bedrooms.” Bulldog recently announced the appointment of well known Andrew Guy as Non-Executive Chairman, bringing more than 30 years’ experience operating pub, food and restaurant chains across Europe and the US, including Ed’s Easy Diner and Frankie & Benny’s. The independent group, which has secured a £4.5 million investment from the Business Growth Fund to support its £20 million expansion across England, has been named one of the London Stock Exchange Group’s 1,000 Companies to Inspire Britain. The company made its first acquisition in the wake of Business Growth Fund’s £4.5m investment earlier this year, buying the 25-bedroom Royal Oak Hotel in Welshpool, which has subsequently been refurbished. Its Talbot Inn in Oundle, Northamptonshire is currently Les Routiers Hotel of the Year.
Our Future Leaders
Our Future Leaders
A great peace from Propel Info about our investment into our team:
The Coaching Inn Group invests in leaders of the future: Independent coaching inns operator the The Coaching Inn Group has launched a training programme to find and fast-track future leaders of the hospitality industry. The award-winning Group, which recently announced plans for a £20m expansion across the UK and acquired its eighth hotel in April, has opened the training programme to staff from across the group in a bid to fast-track careers and train the industry leaders of the future. Bulldog Hotel Group managing director Kevin Charity said: “We pride ourselves on our staff retention levels and on the number of employees who have worked their way up with the business. However, as we grow we know that retention and development of our best employees becomes increasing important.Last year we launched a joint programme with CPL Training to offer courses tailored to individual staff members, with over 1,000 completed to date. This year we wanted to go one step further, finding those staff members who could be future industry leaders and offering them the opportunity to fast-track their careers.”The first three successful applicants for Bulldog’s fast-track programme are Dan Hollis from the Talbot Hotel in Oundle, Jenny Buckley from the Admiral Rodney Hotel in Horncastle and Emily Dawson from the White Hart Hotel in Boston. All three will also complete a Level 5 Diploma in Management and Leadership, through Intec Training. The fast-track programme will see staff undertake an intensive six months’ training, covering operations, food and beverage, conference and banqueting, along with learning skills in sales, personnel, finance and leadership.Group training manager Lee Melton added: “This year is very much a pilot scheme for what we intend to be an annual programme. Targeted initially at team members currently within in the Group, next year we will be opening the programme up to applicants outside of Bulldog.”
The company was founded by Kevin Charity back in 1996, when it was named the Bulldog Pub Company. From its formation of just one pub, it steadily grew to operate a portfolio of 23 different pub/leisure style businesses. In 2007, the company made a decision to exit from its pub businesses and to focus purely on developing hotel/coaching inns, thus adding accommodation revenue to the business whilst still focusing heavily on food and beverage. We now have 8 of these traditional coaching inns within the group and a strong desire to expand to double that number by the year 2020.
The Company operates from its head office in Boston, Lincolnshire, providing business support to the sites including Payroll, HR and Training, Accounts, Purchasing, Marketing, Area Management, Maintenance and Refurbishment teams. Current operational areas are in Lincolnshire, Yorkshire, Leicestershire, the Cotswolds, Northamptonshire and Powys, Wales. It is responsible for the employment of over 350 people.
You will find our coaching inns sitting proudly as the focal point in busy market towns. We specialise in finding and developing often poorly run and underdeveloped sites, and then using our expertise to refurbish and improve on the operational development.
Hero of the moment
Hero of the moment
The ‘Hero of the moment’ reward is issued to the team member who the manager believes should be nominated for giving something extra to the hotel, to colleagues or our guests. Therefore it can be given to any member of the hotel team no matter what their job role is. It’s not simply an ‘employee of the month’ because it’s bigger than that. It’s given to the person who has chosen to make a difference. To be honest, the best days arrive from the feeling of when we have gone out of my way to give great service to guests or colleagues, it costs nothing but gives us great personnel reward.
Ryan Dyer, Front of House, White Hart Royal, Moreton-in-Marsh
Ryan has been with us for 6 months, started with us part time and is now working full time even working 6 days a week. He will happily talk to guests about the beer and spirits, he still has lots to learn about wine but learns quickly. He has amazing customer care and loves talking to guests. He has a winning smile and cheeky banter. He finds it just as easy talking to guests his own age as he is does our older guests. He has had several personal mentions on Trip Advisor and guests on check out.
Regards Duncan Craig, General Manager